Frequently Asked Questions

To our valued guests,

​

Since taking ownership in November 2024, we have done our best to honor the community by offering a 50% buy-back on gift cards from previous owners. As we have now been your "new owners" for over a year, this buy-back program has officially ended.

​

To clear up any confusion, here is our current policy:

• White Matteo's Gift Cards: These are our current cards and remain fully valid.

• Green & Black Gift Cards: These were issued by previous owners (up to 9 years ago). We are no longer accepting or offering buy-backs for these cards.

​

We appreciate your understanding and support as we continue to grow and serve our community!

​

— Daniel, Jessica, Craig & Deserai